Why Can’t I Upgrade My ASA to 9.1.3?

I ran into an unexpected issue the other day that kept me scratching my head for a few minutes when a new ASA refused to take a code upgrade. Read on for the details.

I was staging a new pair of ASA5515X firewalls for a customer, and since I’ve run into a couple oddities with ASA version 9.1.1, and even more with 9.1.2, I decided to go to the latest release, 9.1.3. The factory load for the ASA5500X is currently a build of 8.6.1. I stuck a USB drive into the ASA (which at some point recently started actually working and mounting as disk1:) and tried to copy the file over to the internal flash:


ciscoasa# dir disk1:

Directory of disk1:/

131 -rwx 22658960 12:21:16 Oct 24 2013 asdm-714.bin
132 -rwx 37656576 12:21:04 Oct 24 2013 asa913-smp-k8.bin

4094177280 bytes total (3771912192 bytes free)
ciscoasa#
ciscoasa#
ciscoasa# copy disk1:/asa913-smp-k8.bin disk0:/

Source filename [asa913-smp-k8.bin]?

Destination filename [asa913-smp-k8.bin]?

Copy in progress...CCCCC.. lots of C’s .. CCCCCC
No Cfg structure found in downloaded image file

I’ve never seen an error like this before. A coworker pointed me in the right direction on this, although after Tweeting about it I have to thank Rob Gilreath as well for his response:

For those who can’t look up the BugID on Cisco’s site, basically it says that certain builds that did not have a fix for another code-loading bug included are unable to load 9.1(3).  Notable affected releases are early 8.4 releases, 8.6, 9.0(1) and 9.1(1). If you hit this error, you have to do a two-step upgrade first to a release that doesn’t have the original bug (such as 9.1(2)), and then to 9.1(3).

I did this, and my upgrade went fine:


ciscoasa# copy /noconfirm disk1:/asa912-smp-k8.bin disk0:/

Copy in progress...CCCCCCCCC.. Lots of C’s ..CCCCC
Writing file disk0:/asa912-smp-k8.bin...
!!!!!!!.. Lots of !’s.. !!!!!!!

ciscoasa# reload

<boot stuff>

ciscoasa# show ver | i Version

Cisco Adaptive Security Appliance Software Version 9.1(2)

ciscoasa# copy /noconfirm disk1:/asa913-smp-k8.bin disk0:/

Copy in progress...CCCCCC - snip - CCCCCCC
Writing file disk0:/asa913-smp-k8.bin...
!!!!!! - snip - !!!!!
37656576 bytes copied in 19.730 secs (1981925 bytes/sec)
ciscoasa#

After the successful file copy, I reloaded into 9.1(3) and went on my merry way. I’m really hopeful this was an isolated incident of a bug manifesting in an odd way. The Cisco wireless controller products have finally started to get out of the thicket of step-wise upgrades that require two or more intermediate stops to get from release A to release B. Hopefully the ASA isn’t falling into that same quagmire as it’s really a hassle to deal with.

Advertisements
Tagged ,

6 thoughts on “Why Can’t I Upgrade My ASA to 9.1.3?

  1. happened to me with an ASA pair a few weeks ago too. Reminds me of something worse than the WLC controller – Cisco phones! tons of multi-step firmware upgrades to get those stupid things working

  2. Romel says:

    you can also try “enable_15” as the username and then the password form before the upgrade

  3. Toby Simmons says:

    Thanks for this. Also had the same issue, had to update to 9.1(2) first then I was able to jump to 9.2(2)4.

    • bobmccouch says:

      Glad you were able to get it worked out. There are a few versions you can do a direct jump past 9.1.2 from, but I usually just assume we have to stop off at 9.1.2 first.

      Thanks for reading!

  4. Cotiso Cetinoiu says:

    Thanks!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

@greatwhitetec

Virtualization, Storage, and other techy stuff

The Stupid Engineer

I ask those questions you're too clever to.

Sunay Tripathi's Blog

Pluribus Networks Founder's Blog on OS, Networking, Virtualization, Cloud Computing, Solaris Architecture, etc

Ed Koehler's Blog

Just another WordPress.com weblog

JGS.io

Data networking, stray thoughts, nerdy fun...

Network Heresy

Tales of the network reformation

The Borg Queen

Jottings on the intersection of tech and humanness

Networking From The Trenches

Ramblings about my thoughts, experiences, and ideas.

In Search of Tech

Looking for the next big thing.

Packet Maniac

A day in the life of a maniac packet

Fryguy's Blog

A Network Blog by a Network Engineer

Networking 40,000

Attaining my CCIE with the help of Warhammer 40k

stubby router

just another networking blog

Ronnie Angello

Network Architect . CCIE 17846 . CCDE 2012::1

The Peering Introvert

The sundry interests of Ethan Banks including books, cars, hiking in New Hampshire, religion, music, home theater, technology, geek culture, and social media. And maybe cats.

%d bloggers like this: